Adapting sentiment analysis to face-to-face human-agent interactions: from detection to evaluation issues - IMT - Institut Mines-Télécom Access content directly
Conference Papers Year : 2015

Adapting sentiment analysis to face-to-face human-agent interactions: from detection to evaluation issues

Abstract

This paper introduces a sentiment analysis method suitable to the human-agent and face-to-face interactions. We present the positioning of our system and its evaluation protocol according to the existing sentiment analysis literature and detail how the proposed system integrates the human-agent interaction issues. Finally, we provide an in-depth analysis of the results obtained by the evaluation, opening the discussion on the different difficulties and the remaining challenges of sentiment analysis in human-agent interactions.
No file

Dates and versions

hal-01259917 , version 1 (21-01-2016)

Identifiers

  • HAL Id : hal-01259917 , version 1

Cite

Caroline Langlet, Chloé Clavel. Adapting sentiment analysis to face-to-face human-agent interactions: from detection to evaluation issues. ACII 2015, Aug 2015, Qian, China. ⟨hal-01259917⟩
95 View
0 Download

Share

Gmail Facebook X LinkedIn More